How To Look Up Your Electricity Usage in Salt River Project (SRP)
What is Electricity Usage Data?
Utility companies measure electricity by kilowatt-hour (kWh). That is why you have a meter on the side of your house. It measures how many kWhs your home is drawing from the utility grid. Without that meter the AC electricity would just flow into your house and the utility company would have no idea how much of their electricity you were using, and tragically, not be able to bill you!
FUN FACT: I am a lawyer so this type of stuff entertains me…Obtaining service fraudulently from a utility company is a Class 6 Felony in Arizona. A.R.S. § 13-03724 states that: “It is unlawful [to]…Prevent a utility meter or other device that is used to determine the charge for utility services from accurately performing its measuring function.” You’re guilty if there’s evidence showing “A meter was altered, tampered with or bypassed resulting in no measurement or an inaccurate measurement of utility services.”
I’m writing this to help out my own customers that want to go solar, and for anyone in SRP that wants to go solar. You’re going to meet with a solar salesperson and they are going to ask you for your recent SRP bill or your last 12 months of usage in kWh. We ask for this because we custom build each residential solar system based on how much energy the people in the house are using. Typically, if the same people stay in the same house, the usage is going to be close to the same every year.
There are Three (3) Ways to Get the Last 12 Months Usage in kWhs from SRP
Method #1 – Your Most Recent SRP Bill
Get it from your most recent SRP bill. At the top left on the first page of the bill, you will see a graph. This graph shows 12 months of usage for the last 3 years (if you’ve lived in the house that long with the same SRP account). You do this the manual way. Go left to right, from January to December, and type the usage in a calculator as you go. You’re not going to be 100% accurate with this method because the graph lines on the “Y” radius are in large increments. But you’re fine if you’re 95% correct. After all, this is the primary way solar salespeople get usage data from their customers across the country.
In the picture below, you can see we are looking at this bill in June of 2021 because the last month of usage in 2021 is May. When this happens, you use 2020’s usage to give you the remaining monthly usage data after May.
Method #2 – Calling SRP to Get the Usage
Call SRP at 602-236-8888. You’re going to get an automated system cutely named Rosie, and Rosie doesn’t listen very well. Keep repeating the word “representative” and you will eventually get a human. Ask the human nicely to give you your last 12 months of usage in kilowatt-hours. They may or may not ask you some questions to verify your name is on the account. Usually it’s the address on the account and the last 4 digits of your Social Security Number. Surprisingly, some of the time they just give you the usage without verifying who is calling. By default, they will go month-by-month, which is a painful process. So ask them nicely to add up all 12 months for you and give you the total, and also ask the human to total the last 12 months’ billing charges along with usage because you want that information too.
Method #3 – Get Your Usage on WWW.SRPNET.COM
For those who are not Millennials, Gen Z, or Alpha, this tends to be the trickiest and most frustrating methods of all. It’s also the most hilarious method if you’re watching a Baby Boomer or Gen X try to do this. I am an Elder Millennial, born in 1982, and they put a (very large and slow) computer in my hands as soon as I popped out of the womb, so this is a breeze for me. I am going to take you step-by-step for this.
Step 1 – Log Into Your SRP Account
Go to SRPNET.COM. Insert your login information and click “Log In”
“But Home Efficiency Guru, what if I don’t have an SRP account?” That’s a good question. I will explain how to create an SRP account below.
Step 2 – Click on “Usage”
Once you’re logged in you’re going to see a bunch of stuff. Take your mouse cursor to the middle of the page and click on “Usage”
Step 3 – Click on “Billing Month”
Now you’re going to see a graph and the “Daily” tab is going to be selected by default. Click the tab to the right of that labeled “Billing Month”
“But Home Efficiency Guru, when I go to Billing Month there is no data there!” I’m glad you brought that up. This means you have SRP’s pay-as-you-go M-Power box and/or you are on SRP’s M-Power plan. I will show you how to get your usage below.
Step 4 – Click on “Usage (kWh)”
Now you will see a graph showing your monthly costs for the last 12 months by default. Click on “Usage (kWh)” which is to the right of “Cost ($)”
Step 5 – Click on “View as data table”
Now you’re seeing your usage for the last 12 months, but you can’t get exact numbers because it’s a bar graph. Click on the “View as data table” button to get the exact usage.
Step 6 – Scroll Down and Get Your Total Usage
At the bottom of the table you’re going to see “Combined total usage” and to the right of that is your total usage for the last 12 months. Voila! Depending on what energy plan you’re on with SRP, there may be two columns of “Off-peak kWh” and “On-peak kWh”. Add each column’s total together and you get your combined total usage for the last 12 months.
In my 800 sq. ft. Condo in SRP I use 6,330 kWhs per year. In my customer’s 2,000 sq. ft. house the family uses 29,149 kWhs per year. In my customer’s 2,000 sq. ft. house with what must be a large marijuana grow operation (Excellent candidate for solar savings!), they use 72,722 kWhs per year.
How to Create an SRP Web Account
Step 1 – Click on the “Sign up for free” button
On the landing page of SRPNET.COM click on the “Sign up for free” button.
Step 2 – Insert the Information in the Form
Insert the email address and password you want to use with SRP. The email address will be your account login. Next insert your SRP account number and phone number. Then click the “Sign up” button.
If you don’t know your SRP account number you can get it one of two ways. First, it’s located at the top right corner of any of your SRP bills. It’s a 9-digit number with 2 dashes. Second, call up SRP at 602-236-8888 and ask a representative to give you your account number.
The phone number you insert in this form has to be the same phone number already associated with your SRP account. It may be an old phone number that you no longer have. If you can’t remember, then call SRP and ask them for the phone number on file, and also change the phone number on file to your current phone number.
Step 3 – Click on the Link in the Email SRP Sends You
If you put your account number and phone number in correctly, SRP will email you a link to activate your new account. After you click that link you will be able to log into your SRP account.
How to Get Your Usage When You’re on M-Power
M-Power is SRP’s pay-as-you-go plan. Basically you get a box installed in your house, and instead of having a due date for a large monthly bill, you can put money on the account at any time.
Go back to Step 3 of the “Get it on WWW.SRPNET.COM” instructions above. Instead of clicking on “Billing Month”, click on the “Daily” tab instead. Then adjust the “Start date” to the same date as today, but for last year. I did my example on 4/29/2022 so I selected 4/29/2021 as the Start date. Also make sure that “Usage (kWh)” is selected. Click on the “Submit” button.
Next click on the “View as data table” button. Then you’re going to have to scroll WAY (365 days worth) down to the bottom of the table to see your “Combined total usage” total.
- Click to share on Twitter (Opens in new window)
- Click to share on Facebook (Opens in new window)
- Click to share on Reddit (Opens in new window)
- Click to share on Pinterest (Opens in new window)
- Click to share on Tumblr (Opens in new window)
- Click to share on Pocket (Opens in new window)
- Click to share on Telegram (Opens in new window)
- Click to share on WhatsApp (Opens in new window)
- Click to share on Skype (Opens in new window)
- Click to print (Opens in new window)
- Click to email a link to a friend (Opens in new window)